ESSIbuy.com, Inc, a subsidiary of Engineered Support Systems,
Inc., (ESSI) is committed to protect the integrity and confidentiality
of data collected about you, your organization, its transactions,
and its products. ESSIbuy.com serves as an on-line agent
where products and services offered by ESSI subsidiaries
and third party suppliers may be purchased. ESSIbuy.com will
route your request directly to the appropriate ESSI subsidiary
or designated third party supplier. In addition to ESSIbuy.com,
the ESSI subsidiaries include:
Engineered Air Systems, Inc. (EASI)
Engineered Environments, Inc. (EEI)
Engineered Electric/Fermont (FERMONT)
Keco Industries (KECO)
Engineered Coil, d.b.a. Marlo Coil (MARLO)
Mobilized Systems Inc. (MSI)
Pivotal Power Inc. (Pivotal Power)
Prospective Computer Analysts Incorporated (PCA)
Radian Inc. (RADIAN)
Spacelink International, LLC (Spacelink)
Systems & Electronics Inc. (SEI)
Technical and Management Services Corporation (TAMSCO)
Universal Power Systems, Inc. (UPSI)
The ESSIbuy.com Web-site is maintained and secured by Portal Dynamics, an
ESSIbuy.com service provider. Portal Dynamics, an affiliate of Radian Inc.,
is under contractual obligation to collect, maintain, and secure identifiable
user information and transaction data. In addition, Portal Dynamics has access
to identifiable user information and transaction details and is authorized
to use data to create aggregated statistical reports as necessary to analyze
service and purchase demands.
By using ESSIbuy.com, and submitting identifiable user information, visitors and customers agree to ESSIbuy.com’s use of such information as described in this privacy statement. If you have any questions, feel free to contact the ESSI Administrator at essibuy@essihq.com.
Information Collected
When you register with our Web site, we ask for identifiable user information,
such as your, name, organization name, business address, business e-mail address
and telephone number. You may also specify other information as part of the
registration process or via subsequent communications with ESSIbuy.com. We
will also retain user IDs and initial passwords used to set up accounts and
log in to ESSIbuy.com. In addition, we will collect financial billing information,
including credit card or IMPAC details, from your organization to facilitate
the completion of sales transactions. Where mandatory information is sought,
the visitor will be notified of this at the point of information collection.
ESSIbuy.com’s Web server automatically recognizes site navigation patterns
at our site for the purpose of providing our users with the best navigational
experience. We do not track users after they leave our site. From information
we gather from a user’s browser, we segment usage statistics on an aggregate
basis by a user’s domain name, browser type, and IP address.
Use of Information Collected
We use your identifiable user information in several ways. We collect and use your identifiable user information to register you as an authorized user of the Web site and to identify you and your organization or agency in transactions conducted through our site. In addition, we use e-mail addresses to welcome our new customers and may use e-mail to periodically update customers on new products, services, or partners.
We may also associate your login information with information we collect about your organization’s preferences and activities at the site, such as the particular pages you request at the site and purchases or other transactions you make on behalf of your organization. We may use this information to customize the content you receive in future visits to the site based on your organization’s preferences and activities in order to provide you with a more customized experience.
We may combine your identifiable user information, and information about your organization’s preferences and activities, with those of all or a particular group of our users to prepare collective, aggregated reporting about our users and their activities. For example, if requested, we will provide the respective government agency with aggregated statistics about their user demand for certain parts products. Aggregated transaction details will not be shared or sold to other third parties unless requested and authorized by the appropriate US government agency.
In addition, we may track purchase history by type of customer and geography for internal analysis and marketing initiatives. Such information allows us to further develop our site and provide higher quality services.
Cookies
A cookie is a small text file containing a unique identifier that is placed
on your computer when you visit our site. Cookies enable ESSIbuy.com to provide
users with a more interactive experience on our Web site. We use cookies to
recognize your user ID and password to authenticate you and your organization.
These cookies are not used to store any individually identifiable information
and are deleted once the session is closed. If you are concerned about cookies,
most browsers now recognize when a cookie is offered, and permit users to opt
out of receiving them. If you are not sure whether your browser has this capability,
you should check with the software manufacturer or your Internet Service Provider
(ISP). However, if you choose not to accept cookies, you may not be able to
access certain portions of the ESSIbuy.com Web site.
Disclosure of Identifiable Customer Information
We take all reasonable efforts to ensure that all third parties with whom we share identifiable user information undertake to adhere to the ESSIbuy.com privacy statement.
ESSIbuy.com will maintain the confidentiality and integrity of transaction details in accordance with contractual agreements.
ESSI discloses identifiable user information to parties involved with specific customer transactions in order to complete transactions between the appropriate buyers and sellers. For example, when you purchase parts through ESSIbuy.com, your order will be fulfilled by one of the ESSI subsidiaries or designated third party suppliers. The only information provided directly to a supplier will be the contact name, transaction details, and shipping address. As such, no billing details will be provided directly to individual suppliers.
ESSI will not disclose identifiable user information to any other third party, unless disclosure is:
Required by law via subpoena, search warrant, or other legal process
Explicitly requested by an individual after ESSIbuy.com has received the
appropriate authorization
Expressly requested by ESSIbuy.com and ESSIbuy.com receives explicit permission from a customer to disclose identifiable information to third parties.
Choices
ESSIbuy.com understands the desire to keep identifiable user information private.
Therefore, we provide our customers with appropriate choices regarding the
use of individual customer data. Customers have the right to opt out of receiving
communications from ESSIbuy.com, ESSI subsidiaries, and from other companies
in the ESSIbuy.com network. In addition, customers may also exercise their
choices by updating their user profiles with accurate information by contacting
the ESSI Administrator by sending an email to essibuy@essihq.com or calling
our toll free number, 866-ESSI-BUY, and providing your name and organization,
along with the information needing correction or modification.
If at any time in the future, ESSI decides to use identifiable user information
for a purpose that is not currently stated in this policy, we would modify
the policy to disclose such usage. In addition, we will provide customers with
the opportunity and ability to opt out of this new use if a customer chooses
to do so.
Maintenance of user information
Contact information for users is kept as long as the information is valid and required to service a customer’s account. However, we do retain transaction histories indefinitely for statistical and legal purposes. ESSIbuy.com will take reasonable measures to ensure that data collected is current and accurate. Customers must also take reasonable measures to ensure the accuracy of all its user registration data. If you are aware that your information is either out of date or inaccurate, contact the ESSI Administrator at essibuy@essihq.com. If access to our site is no longer needed, we will remove your identifiable user information from our systems.
Access to ESSIbuy.com will be terminated after six months of inactivity or upon notification by the customer that it has been transferred to a different location, department or division causing the account requirements to be altered.
Access
Customers and their authorized user can access and verify individual profile data by contacting administration support at essibuy@essihq.com. To submit an inquiry about information accuracy, request a modification, or delete any personal information maintained by ESSI, visitors should send an email to essibuy@essihq.com. We will take appropriate measures to verify your identity before deleting or changing any information.
Data Security
At ESSIbuy.com we are committed to safeguarding your identifiable user information
and your on-line service and purchase transactions. ESSIbuy.com takes appropriate
security measures to protect identifiable user information from loss, misuse,
alteration or destruction. We use Secure Socket Layers (SSL) provided by VeriSign
to encrypt sensitive information sent to us during a user session. For further
information regarding the VeriSign SSL transmission, please refer to the VeriSign
hyperlink located at the bottom of secured Web site pages.
To keep your account safe, ESSIbuy.com requires users to maintain both a userID
and password. Randomly generated passwords will be e-mailed to the appropriate
user for initial log on. After logging onto the system for the first time,
users will be prompted to change the initial password. After that, every six
months users will be required to select a new password to access the system.
All passwords must be a minimum of eight, non-sequential, alphanumeric characters.
It is the user’s responsibility to protect the user password and log-on I.D.
and not share it with others, including co-workers. If you have forgotten your
password, contact the ESSI Administrator by using the Contact Us page.
ESSIbuy.com employee access is limited to authorized personnel to maintain the confidentiality of identifiable user information. Only authorized employees of ESSIbuy.com, ESSI subsidiaries, and Portal Dynamics have access to user data collected by ESSIbuy.com. Internal firewalls secure the ESSIbuy.com Web site and information collection and maintenance databases. Additionally, physical controls are used to prevent unauthorized access and disclosure.
Third party links
ESSIbuy.com wants your web site experience to be as efficient and enjoyable
as possible. Therefore, we provide a number of links to third party sites and
relevant reference sites. ESSIbuy.com assumes no responsibility or liability
for the information or other practices of a site that is accessible through
ESSIbuy.com, and we encourage visitors to review each site's privacy policy
before disclosing any information.
Privacy Policy Changes
ESSIbuy.com reserves the right to update or modify this policy to reflect changes in our technology or business processes. Please refer back to the policy periodically to review those updates.
Contact
ESSI is the rightful owner of this Web site and serves as the data collector. If you have any questions, complaints, or general concerns about this Web site, you may complete a Contact Us form or please contact the ESSI Administrator directly at:
ESSIbuy.com
201 Evans Lane
St. Louis, MO 63121-1126
866-ESSIbuy (377-4289)
essibuy@essihq.com